(Last updated on April 8, 2013)


C3, Inc. (hereinafter “C3 Energy”) respects each individual’s right to personal privacy. We will collect and use information we receive directly from you through our web site only in the ways disclosed in this Privacy Policy. This Privacy Policy applies solely to information we collect directly from you on the C3 Energy web site www.C3energy.com (the “web site”). This policy does not apply to the practices of C3 Energy that C3 Energy does not own or control, or to individuals that C3 Energy does not employ or manage. By visiting the web site, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

This Privacy Policy does not govern or apply to C3 Energy’s products or services themselves, or any C3 Energy customers’ use of C3 Energy software to collect information.

Information Collection

C3 Energy collects the following information through the web site session data and information that you enter on the web site or provide to us in any other way. We also provide “Live Chat” sessions on our web site to assist you while you’re navigating through our Site. We will use personal information you provide via these sessions in accordance with this Privacy Policy. Individuals are free to change the personal information that C3 Energy has collected from them and to unsubscribe from any and all C3 Energy communications at any time by stating such preferences in an email to privacy@c3energy.com. The manner in which we collect this information is described below.

Session Data

We collect information on the pages you have visited and the contents of those pages, any information you input, your referring URL or IP address, your time of visit and related session information, your requested page, Web browser type, USR agent, status of request (successful reply), cookies, number of bytes in the response, and query string. We use this data to better understand web site usage in the aggregate so that we know what areas of our web site users prefer. This information is stored in log files and is used for aggregated and statistical reporting.


C3 Energy employs cookies. Cookies are small text files placed on your computer by a web site. Cookies enable C3 Energy to track usage patterns and deliver customized content to users. These cookies cannot read information from your hard drive. C3 Energy uses cookies to collect and store your User ID. The User ID is not personally identifiable to you. The information is only used to identify repeat visitors. C3 Energy also uses temporary session cookies to assign and store a Session ID to you so that you can move uninterrupted between areas of our web site. C3 Energy also uses the Session ID for internal reporting purposes. This Session ID is not personally identifiable to you and this type of cookie does not leave any retrievable information on your hard drive. The User ID does not have an expiration date. Session IDs expire when the browser is closed.

Please note that clicking a link within a C3 Energy email may result in a cookie being placed on your computer/device. If you do not wish to receive a cookie from a link in an email or on the C3 Energy web site, you may, depending on your browser version, elect to block all cookies. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We recommend that you leave the cookies activated.

Registration and Questionnaires

For visitors interested in registering to download a document or participating in a marketing campaign offering, we ask that they register with us by supplying their name and basic contact information. C3 Energy verifies the email address conforms to standard email address requirements. C3 Energy may also ask you to provide information about:

• Title

• Company

• Phone Number

Mailing List

C3 Energy also has a voluntary mailing list where users can supply their email address to facilitate periodic communications from C3 Energy. Individuals that voluntarily register for the mailing list are automatically subscribed to the C3 Energy voluntary mailing list.

C3 Energy does not market to children, and we never knowingly ask a child under 18 to divulge personal information.

Information Collection Purposes

The information we collect is used to improve the content of our web site, to notify registered site visitors about news or updates with respect to our company and/or products and services.

Please let us know if you do not want to receive email from us in the future by sending an email to us at privacy@c3energy.com and telling us that you do not want to receive email from our company.

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. Please let us know if you do not wish to receive such mailings by sending an email to us at privacy@c3energy.com. Please provide us with your exact name and address. We will be sure your name is removed from the list.

Information Usage

The information collected by C3 Energy will be used for:

• Sales initiatives; and

• Marketing initiatives

Registered users and those who sign up to receive communications from us will receive a periodic C3 Energy company newsletter, and occasional email announcements regarding company activities.

Registered users will receive additional announcements from us about products, services, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

We offer links to other web sites. Please note that when you click on links to other web sites, you are leaving the C3 Energy web site and may be subject to different rules, including, but not limited to, different privacy policies that may be less protective of your privacy. We encourage you to read the privacy policies that govern the web sites you may link to from our web site.

Access to Information

C3 Energy maintains the accuracy of our information by requiring password registration to download C3 Energy material. Users may access their own personal information and contact us about inaccuracies they may find by emailing such request to privacy@c3energy.com. Users may delete their information from our database by emailing such request to privacy@c3energy.com.

Third Parties

C3 Energy uses third parties to help us conduct our business, such as sending news headlines and providing database management. We will only give a third party your information for the purpose that you have specified, such as fulfilling a request. Whenever you do business with another company, including one you have clicked on from C3 Energy, you should read their privacy policy to ensure that they are protecting your personal information. Their standards may differ from ours.

C3 Energy may also store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our web site, the public, or C3 Energy or our suppliers; and (b) conform to legal or regulatory requirements.

Business Transfers

In some cases, C3 Energy may choose to buy or sell corporate assets or securities. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if C3 Energy, or substantially all of its assets or securities were acquired, or in the unlikely event that C3 Energy goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and hereby consent and agree that any acquirer of C3 Energy may continue to use your personal information as set forth in this policy.

Changes to Privacy Policy

We may notify all customers via email of changes to this Privacy Policy, by posting the changes on our web site. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices. Any choices you have made about how your information may be used will continue to be respected in the event of such a change.

Problem Resolution

If problems arise, users may contact C3 Energy by emailing privacy@c3energy.com. We are committed to resolving disputes within ninety (90) days.

Data Storage and Security

C3 Energy takes reasonable steps to protect the data we collect from unauthorized access, disclosure, alteration, or destruction. We do this by implementing industry standard security procedures for storing and accessing information. However, you should be aware that we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site.

If you have any further questions about privacy or security, please contact us by sending an email to: privacy@c3energy.com.

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